Senior Manager, Operations and Recruitment

We’re a cognitive science company on a mission to optimize the measurement of brain health to advance the development of new medicines and to enable earlier clinical insights in healthcare.

That’s why we’re seeking a Sr. Manager, Operations and Recruitment, accountable for supporting the recruitment, contracting, onboarding and training of expert clinicians in various languages and geographies who specialize in the administration of clinical outcome assessments/scales in different therapeutic indications.

This position will ensure that our clinical operations team are well supported with the requisite staffing levels of clinical experts that are highly qualified and well calibrated, enabling Cogstate to deliver exceptional and quality services for pharmaceutical clinical trial sponsors. Primary responsibilities of the onboarded clinicians range from administering psychological assessments to patients, ensuring proper administration of a clinical assessment from raters to patients, and reviewing clinical in-study visit data.

Collaboration with various departments such as People & Culture, Clinical Operations, Clinical Science, and the Clinician Network is essential to ensure seamless integration of new hire Clinicians and continuous improvement of recruitment and onboarding practice.

*Incentive Range: $115,000 - 140,000 per annum.

Key Responsibilities

• Develop and implement strategies to attract clinical consultants in the field of life sciences with language-specific expertise.
• Collaborate with People & Culture and other departments to create job postings, screen candidates, and conduct interviews.
• Build and maintain a pipeline of qualified candidates for current and future needs (indication, language, service availability, time zone).
• Support Clinician proposals inputs to align recruitment efforts.
• Collaborate with internal stakeholders to streamline the contracting process for new consultants, ensuring compliance with company policies and legal requirements.
• Negotiate contract terms and conditions with candidates and external agencies as needed.
• Leverage systems, technologies or processes to streamline and improve the contracting process in line with business needs.
• Negotiate consultant hourly fees balancing market rates and budgets.
• Design and support comprehensive onboarding programs for new clinicians, focusing on both general and language-specific training.
• Coordinate with internal teams to provide necessary resources and support for new hires.
• Monitor and evaluate the effectiveness of onboarding programs and make improvements as needed.
• Manage staff, including hiring, training, mentoring and regular performance reviews
• Oversee staffing capacity and develop resourcing plans supporting existing and new projects, develop solutions for anticipating and absorbing peaks in workload.
• Work closely with Clinician Network, Science, Clinical Operations, People & Culture, and other departments to ensure seamless integration of new hires into the organization.

Requirements

• Bachelor's degree in Life Sciences, Human Resources, or a related field; advanced degree preferred.
• Minimum of 7 years of experience in operational roles that involve recruitment, hiring, and training, preferably in a global or multilingual environment.
• Strong understanding of clinical operations and the life sciences industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage deadlines efficiently
• Developing automated systems, infrastructure, and dashboard reporting
• Proven ability to manage multiple projects and priorities simultaneously.
• Experience with HR software and applicant tracking systems.
• Willingness to travel to key Life Sciences annual conferences to meet recruited clinicians and/or further recruitment efforts.

Company Benefits

• Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
• Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.
• 401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate’s 401k program.
• Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.
• Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees.
• Short-Term & Long Term Disability Life Insurance: 100% employer sponsored
• Pre-Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts
• Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to scholarships to Coursera to improve knowledge or obtain certifications in applicable areas of interest.

Cogstate's Values

• Care Deeply – We care about the work we do, and we care about each other. We are foremost kind, but always honest. We act with mutual respect and extend that. We give and expect the best of each other because we understand the work we do improves lives. We value and develop diverse teams, embody a culture of inclusion and belonging, and encourage professional and personal growth.
• Embrace Change – We have a passion for positive change an innovation. We are curious, open, and seek continuous improvement. We were founded to be digital disruptors and to this day, we are comfortable questioning the status quo. We do this through science, knowledge, ingenuity, and action – using data an insight to make quick but informed decisions.
• Focus on Customer – We earn the role of values partner to our customers – whether they be internal or external. We do this by listening and then applying knowledge, expertise, and technology to meet ever-changing needs. We collaborate respectfully and skillfully with colleagues, customers, and partners to find the best solutions and deliver exceptional work.
• Act with Courage – We are bold and action oriented. We have a strong sense of responsibility, are unafraid to be accountable, and brave enough to take ownership. We have the courage to act with integrity, to take smart risks and experiment, and to have tough conversations.

Our Culture

If you’re ready to help us in our journey to optimize the measurement of brain health around the world, please apply now! Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email PeopleandCulture@cogstate.com