**Title:** Customer Service Representative I

**Openings:** 3

**Employment Type:** Contract

**Start/End Dates:** Nov 11, 2024 - Jan 6, 2025

**Duration:** 1.5 Months

**Shift:** 8 AM - 6 PM CST, Mon - Sun

**Location:** Remote

**About this Role**

Client is piloting white glove grocery delivery service. You will be joining a small team responsible for ensuring that we are able to successfully execute deliveries with a 0% error rate. This role is focused on Live Operations and will include proactive outbounds to our delivery drivers to drive exceptional quality. To succeed in this role, you will need to have strong communication, troubleshooting and organizational skills, and a desire to continue learning. You’ll be a strategic problem solver and become a subject matter expert in all things related to our new product. You will be the first line of defense, ensuring that client provides an exceptional service experience by setting upfront expectations or working through solutions when something goes wrong.

**You’re excited about this opportunity because you will:**

*   Proactively reach out to drivers to set clear delivery expectations and instructions
*   Address ad-hoc driver issues with empathy and urgency
*   Spearhead & execute workflows that ensure we meet exceptional SLAs
*   Identify trends & communicate findings to the broader teams to improve our processes
*   Develop a deep expertise in our product, processes, systems, tools
*   Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform

**We’re excited about you because**

*   You have a bachelor’s degree or equivalent amount of work experience
*   You have 2+ years of work experience in a fast-paced customer service role in technology, hospitality or grocery & convenience
*   You are a highly motivated individual that can work independently
*   You are a natural problem solver, willing to triage problems that may not have a pre-defined solution
*   You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
*   You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using client’s brand voice and tone
*   You are above average in technological fluency - and are especially comfortable with Google Sheets
*   Conversational proficiency in Spanish.

**Bonus points for**

*   Familiarity with G-Suite, Slack, Atlassian, Salesforce
*   Previous experience in grocery & convenience

**Note:** This role is 100% remote. You will need to be available between 8am - 6pm (Eastern / Central / Pacific) Mon - Sun. We are looking to hire one candidate in each time zone (eastern, central and pacific).

Customer Service Representative

**Legrand** has an exciting opportunity for a **Customer Service Representative** to join the **Data Power & Control Division**. This is a **remote position reporting to Reno, NV to work west coast hours 8-5pm PST.** Responsible for answering customer inquiries, processing orders, researching and resolving requests, and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing.

**What Will You Do?**

*   Using professional written and verbal communications via phone, fax, or e-mail, processes orders received by mail, telephone, Fax, EDI, and/or through personal customer contact. Provides pricing, availability, and schedule information within established guidelines.
*   Researches and obtains resolution of a variety of customer inquiries. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Services as communication link between customers and sales staff to assure responsiveness.
*   Fosters open communication internally and externally and champions creative change to improve processing and service levels. Provides guidance and assistance to new or less experienced staff.
*   Performs other similar and related duties as required.

**Required SkillsEducation:**

*   A.S. degree in business or related or equivalent combination of education and experience. Experience with manufacturing or electrical industry.

**Experience:**

*   Minimum of three years’ experience in a successful customer environment/position.
*   Experience with Salesforce required
*   MUST BE WILLING AND ABLE TO WORK 8:00-5:00pm PACIFIC STANDARD HOURS

**Skills/Knowledge/Abilities:**

*   Experience in related industry and extensive product knowledge is a plus, but not required. Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities. Ability to work in a high volume, fast paced environment is a must.
*   Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail, and meeting management software. Ability to use the internet and web-based resources efficiently and effectively. Must be proficient with mainframe order entry application, with demonstrated ability to type 50 w.p.m. with 100% accuracy.
*   Must be highly collaborative and able to work in a team-based environment. Must have demonstrated exceptional customer service skills and a strong customer orientation.
*   Must have excellent verbal and written communication skills and be able to communicate effectively across all levels of the organization. Ability to give and receive detailed/complex information in an understandable way. Presentation and training experience is a plus.
*   Must possess strong analytical skills and the ability to identify trends and establish proactive corrective actions.

**Salary and Benefits: $38,000 - $48,000**

LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity

**Who We Are** Pippin Title is a venture-backed real estate tech startup that offers nationwide, comprehensive, high-quality, technology-driven title search services to clients across the US. We’re bringing title search into the 21st century. Pippin is headquartered in New York City. With a remote-first culture, we look to hire the best talent wherever they are located across the country. **How We Do It** We work with title insurance companies, property developers, and financial institutions to quickly and easily produce title documents to make the real estate closing process faster and more efficient. Our proprietary cloud-based software allows our customers to manage their workflows efficiently, saving them time, money, and hassle. Having just closed a recent financing round, we are rapidly scaling our business - and our team! **What You Will Do** We are looking for a Customer Success Manager who will build meaningful relationships with our current clients and drive Pippin’s long-term sales growth strategy. As part of the Customer Success team, you will work closely with the Sales team and CEO to: 1) drive and iterate a seamless onboarding process for new clients, 2) leverage Pippin’s expertise to help current clients solve their business problems, 3) grow our share of wallet, and 4) ensure the long-term success of our client to reduce churn. While Customer Success is part of the Revenue team, it will also work closely with the customer service and operations teams. At the moment, there will not be a supervisory component to this role. **Key Responsibilities** You will work together with our existing Customer Success team to:

*   Manage sustainable, seamless, and effective onboarding processes
*   Respond to inbound customer requests and focus on scaling interesting clients
*   Work with the sales team to transition prospects to clients smoothly
*   Serve as an advocate for current Pippin clients
*   Regularly consult current clients to understand their pain points and propose solutions
*   Grow Pippin’s share of wallet through relationship-based sales
*   Understand and effectively educate clients about Pippin’s product and technology pipeline
*   Develop and execute effective engagement strategies for current clients such as creating or proposing marketing materials related to the client experience
*   Propose and research new products or services to maximize client satisfaction
*   Help manage revenue technology stack such as Hubspot and integrations
*   Gather, synthesize, and report on key client metrics
*   Proactively identify potential issues with orders and work with customer service and operations to address them before delivery

**Qualification**

*   Experience in the Title/Real Estate Industry preferred
*   3-5 years of experience in customer success position preferred
*   In depth experience with Hubspot or other CRM preferred
*   Remote work experience preferred
*   Slack and Microsoft Office experience preferred
*   Superior written and communication skills
*   Excellent relationship-building skills
*   The ability to work in a fast-paced startup environment
*   The flexibility to adapt to a quickly growing business
*   The ability to think creatively and strategically about how we can rapidly grow the company together
*   The desire to learn constantly

**Who We Are As An Employer** Pippin’s culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated. At Pippin, we believe that people who give their best deserve the best in return. We offer a competitive compensation package including paid vacation, holidays, and health insurance. Our compensation for this position is flexible based on experience. It is more important to us that we find the right candidate who will fit in with our culture and share our service values of pride, consistency, adaptability, and appreciation. If you are passionate about title search and quality, give us a chance to meet you.

Customer Success Manager

**Saku Agency, a leading influencer marketing firm, seeks a dynamic Influencer Marketing Manager/Account Manager for a full-time remote position in Europe.Responsibilities:**

*   Lead global influencer strategy, managing campaigns from ideation to execution.
*   Identify collaboration opportunities with influencers across industries and countries.
*   Acquire, retain, and grow business clients through strategic partnerships.
*   Source influencers, from micro to A-list celebrities, across various platforms.
*   Conduct market research, track KPIs, and optimise campaigns for success.

**Requirements:**

*   Bachelor's degree in Marketing, Business, or related field.
*   Proven experience in influencer marketing and campaign management.
*   Strong communication, negotiation, and relationship-building skills.
*   In-depth knowledge of social media platforms and influencer landscape.
*   Analytical mindset with budget management experience.

**About Saku Agency:**

Saku bridges the gap between world-renowned celebrities and micro-influencers, connecting brands with talent who authentically love and understand a company’s identity. Whether it's the star power of a global icon or the genuine appeal of an influencer, our dedicated approach ensures meaningful partnerships that resonate with a brand's values, delivering authenticity and impact in the dynamic world of influencer marketing.

**Application Process:**

Submit your CV to lisa@saku.agency explaining why you are the ideal candidate for this role. Showcase your experience, skills, and enthusiasm for influencer marketing. Additionally, please provide your salary expectations in your application.

Influencer Marketing Manager

_**PLEASE NOTE: This role will be based in Portugal (Remote). We are seeking a professional who currently resides in Portugal.**_ **About Our Company** Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents. We are uniquely positioned to help hotels in their greatest time of need. The world class data set we've been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact on Hoteliers. With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe. As we gear up for our next stage of growth, now is an ideal time to join our fast-growth and well funded technology business. Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person. Come join us on our journey, be comfortable bringing your authentic self to work..Be you! **About Our Role** We are looking for a diligent, analytical and proactive Associate Performance Marketing Analyst to join our fast growing Metasearch Marketing Team. In this role you will manage large scale digital marketing campaigns for a broad range of hotel chains from across the world. To support in doing this you will leverage Triptease's proprietary data, tools and algorithms to create systems and automated solutions to maximise clients' success. In a collaborative and creative environment you'll be encouraged to use your initiative to get things done, and will work closely with a Team of Product Managers, Engineers and Data Scientists as well as Sales, Marketing and Customer Success Teams. Your day to day role will typically involve analysing performance data on Looker, optimising campaigns, solving technical integration/tracking problems and working closely with Client Success to support our clients. You will possess a growth mindset, strong commercial acumen and be energised by performance marketing! **Your responsibilities will include:**

*   Campaign Management: You will be responsible for managing a growing portfolio of Metasearch campaigns across a range of partners including Google, Trivago, Tripadvisor and Bing. Working collaboratively with Senior team members on strategy, you oversee the end-to-end management of these campaigns; executing changes, identifying issues, and ensuring the performance is in line with the business objectives
*   Data-Driven Decision Making: Utilise data analytics on tools such as Looker and Google Sheets to assess the performance of Metasearch campaigns; identify trends, issues & opportunities and provide strategic insight to enhance overall campaign effectiveness
*   Automation and Optimisation: Utilising knowledge of our automated bidding algorithms and best practice to execute optimisation activities to maximise campaign performance and direct bookings
*   Industry Knowledge & Systems: Develop knowledge of the Metasearch and wider digital marketing landscape. This would include understanding of how to navigate, find information and make changes within the Google ecosystem (on the likes of Google Hotel Ads and Google Hotel Center) as well as other partners (e.g. Tripadvisor, Trivago, Bing)
*   Troubleshooting Technical issues: Utilising knowledge of our martech stack to support troubleshooting integration/tracking issues
*   Client Support: You will work closely to support Customer Success on client issues, providing insight into performance challenges, and supporting on client calls when required to provide domain expertise.
*   Cross-Functional Collaboration: Collaborate with a range of stakeholders including Product Managers, Engineers, Customer Success and the Technical Implementation Team to align plans, clear blockers and resolve issues
*   Capability Development: Collaborate with the Team on setting and owning goals and key results to drive forwards capability and performance

**Requirements**

*   A quantitative background
*   Self driven and an obsessive learner with a thirst for knowledge
*   Strong numeracy and analytical skills; you're comfortable working with data, spotting trends and solving problems. Preferably you have experience with business intelligence tools such as Looker or Tableau
*   Possess high attention to detail
*   Excellent written and verbal communication skills
*   Strong organisational skills and ability to prioritise effectively
*   Comfortable working in a fast paced, collaborative, feedback driven environment with a broad range of internal and external stakeholders
*   Performance marketing experience would be ideal, but is not a requirement. Any experience within the hospitality industry would be helpful but not required

**Benefits** Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working. Pace. We're growing. Get on board fast and be part of the journey. Having a real impact on an award-winning and fast-growing company.

*   22 Days holiday (Rising to 23 after 1 year and 24 after 2 years of employment)
*   Lunch Allowance
*   Working abroad for 4 weeks a year (within a -/+ 3 hours time zone of the UK)
*   Ben benefits\* (€55 per month health and wellbeing budget) You can use this for gym membership, private healthcare, massages, therapy, cinema etc
*   Learning budget - €255 per calendar year \*
*   Life Event leave (marriage, divorce, moving house, child's first day at school, ceremony or graduation)
*   Make a Difference (volunteering) day
*   Subject to passing probation

We also offer...

*   Remote working
*   Refer a Friend policy
*   Flexibility with childcare
*   Sabbaticals (from year three onwards)

_**We do not require external agency support for the recruitment of this role. Thank you.**_

Performance Marketing Associate

Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. The Newsweek legal team are a small global team of lawyers working across all elements of modern-day publishing. Paralegal assistance is required to aid the smooth and efficient running of team and their workflow. The role will provide a mix of transactional, contentious and administrative tasks and will suit an organised, experienced and contentious 'career’ paralegal or legal executive. This is a full-time role, working 9am to 6pm, Monday to Friday. Our office is based in London, Canary Wharf, but you will have the ability to work from home anywhere in the UK. Our benefits include flexible home working, private medical insurance, on-site office gym, annual bonus scheme, and access to Linkedin Learning. **Key Responsibilities**

*   Contract Management: Overseeing and using contract management and lifecycle software.
*   Basic Contract Drafting: pro-forma agreements and templates
*   Trademark Portfolio Management: monitor renewals, liaise with external trademark attorneys, maintain up to date database of registrations.
*   Document Review and Analysis: Reviewing legal documents, drafting basic agreements (NDA’s, pro-forma agreements), maintaining and updating library of template and precedent documents.
*   Litigation Assistance: Liaise with authorised service agent, prepare pro-forma responses, legal research, preparation and collation of documents, communicate and liaise with outside counsel and opposing parties.
*   General Admin: maintain file system, scheduling, meeting planning and minuting etc.
*   Any other reasonable duties to meet the needs of the legal team.

**Requirements**

*   Competent in using the Microsoft 365 suite of software (Word, Outlook, Excel).
*   Education to degree level, or equivalent.
*   Clear written and spoken English language.
*   Working understanding of intellectual property (trademarks, copyright).
*   Equally comfortable working on own initiative and taking instructions.
*   Strong organisational skills, keeping track of deadlines, managing case files, and maintaining effective case management systems.

**Desirable**

*   Relevant paralegal experience at a media organisation.
*   Experience in a publishing (physical/online/digital) environment.
*   Knowledge/use of contract management systems.
*   Familiarity with the US legal system.
*   Knowledge of Practical Law, West Law or similar type legal resource.
*   Working knowledge of AI systems (eg CoPilot, Open AI).

Whilst experience would be preferable, training can be provided to the right applicant. Newsweek is an equal opportunity employer. We seek employees of diverse backgrounds and are committed to providing an inclusive, equitable and respectful workplace.

Paralegal

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring **Executive Assistants and Corporate Administrators** to join our Corporate Operations team. We ensure that the business runs smoothly and that travel, expenses and events are efficiently and correctly managed. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement. This team plays a crucial role in the overall operation of the business. They run significant business operations and processes, supporting the respective department leads but also taking central responsibility for logistics, expenses, travel and scheduling. They are the secret to our success! We look for confident and effective people who have good judgment and the self-assurance to hold firm on a point of policy regardless of the seniority of people on the other side of a discussion. If you like to take responsibility and you like to ensure that things are done properly and efficiently then you will enjoy the role tremendously. **Location:** This is a global operation, we have open roles in teams in all time zones. **Responsibilities**

*   Support operations for one or more departments in the company
*   Coordinate monthly reports and schedule meetings and interviews
*   Organise and run international company events including logistics
*   Manage quarterly and annual executive meetings
*   Collaborate across teams on activities and initiatives
*   Manage suppliers and stakeholders

What we are looking for in you

*   Excellent academic results at school and university
*   A degree in a business or technical subject
*   Excellent communication skills
*   Responsibility, integrity and accountability
*   Self-awareness and thoughtfulness
*   Ability to travel up to four times a year for company events of up to two weeks duration
*   Ability to learn new technology and software quickly

**Additional Skills We Value**

*   Experience in operations and executive support
*   Project management experience
*   Event related experience
*   Travel industry experience

What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

*   Distributed work environment with twice-yearly team sprints in person
*   Personal learning and development budget of USD 2,000 per year
*   Annual compensation review
*   Recognition rewards
*   Annual holiday leave
*   Maternity and paternity leave
*   Employee Assistance Programme
*   Opportunity to travel to new locations to meet colleagues
*   Priority Pass, and travel upgrades for long haul company events

**About Canonical** Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Executive Assistant / Corporate Administrator

Executive Assistant to CFO & COO - Remote

£22 per hour

We are looking for a highly organised and proactive Executive Assistant to provide support to the Chief Financial Officer and Chief Operating Officer within a fast-paced financial services environment. **The successful candidate will have previous experience supporting senior finance executives, managing complex diaries, and handling key administrative responsibilities with professionalism and discretion and must have recent experience within financial services.**

Key Responsibilities:

*   Manage incoming communications for the CFO & COO, ensuring appropriate actions are taken, including drafting responses or coordinating replies from relevant teams.
*   Oversee diary management, paperwork, and travel arrangements for the CFO & COO.
*   Schedule and manage meetings between the CFO, COO, and their management teams, including performance reviews for relevant colleagues.
*   Act as Secretary for any sub-committees chaired by the CFO & COO, preparing meeting agendas, taking minutes, and ensuring follow-up on actions.
*   Produce high-quality documentation, provide input when required, and assist with the preparation of Board papers.
*   Propose and implement policies and procedures to enhance leadership support and improve efficiency within the business unit.
*   Represent the CFO & COO’s office in a professional manner, managing communications on their behalf.
*   Support the internal Performance Management process, scheduling review meetings and ensuring relevant documents are prepared and submitted on time.

Skills/Attributes:

*   **Previous experience in financial services is essential.**
*   Proven experience as a PA/EA, particularly supporting senior finance executives (CFO/FD).
*   Advanced Microsoft Office skills.
*   Strong organisational skills, with the ability to streamline processes and manage workloads efficiently.
*   Strong analytical skills.
*   High levels of integrity, discretion, and the ability to handle sensitive information.
*   Self-motivated, proactive, and able to work independently.
*   Excellent communication and problem-solving skills.

Location: Remote

Working Hours:

Full-time, with flexibility around working hours when required.

_Lily Shippen – Experts in Executive Support Recruitment_

_Lily Shippen’s business support team specialises in recruiting top-tier Executive Assistants and Personal Assistants for permanent, temporary, and fixed-term roles within the financial services sector. Operating from our offices in London and Manchester, we connect businesses with exceptional talent across the UK and support international and remote positions for organisations in diverse industries._

Executive Assistant

**Job Title:**

Executive Assistant

**Work Type:**

Remote

**Duration:**

8 month (potential extension to 18 months)

**Salary Range :** £28k - £30k a year

**Job Overview:**

We are seeking a proactive and detail-oriented Executive Assistant to support our leadership team. This role offers a unique opportunity to engage with various departments and enhance your professional skills within a dynamic environment.

**Key Responsibilities:**

Calendar Management

*   Efficiently manage and prioritize calendars for executives, aligning schedules with business priorities and personal preferences.
*   Coordinate meeting logistics, including room bookings and troubleshooting AV issues.

Cross-Functional Collaboration

*   Develop strong relationships with stakeholders across multiple teams, facilitating smooth communication and collaboration.
*   Serve as a point of contact for external partners and audiences.

Team Support and Development

*   Contribute to team culture and mentor less experienced colleagues, sharing best practices and insights.
*   Assist with onboarding and training of new team members.

Recruitment and Onboarding

*   Collaborate with Global Talent Acquisition to support recruitment efforts and ensure a seamless onboarding experience for new hires.
*   Manage headcount activities, including transfers and offboarding processes.

Event Coordination

*   Plan and coordinate events, handling logistics and ensuring alignment with team objectives.
*   Track event outcomes and contribute to team morale-building initiatives.

Project Ownership

*   Execute assigned projects with minimal supervision, ensuring timely completion and effective communication of outcomes.
*   Identify challenges and recommend process improvements.

Resource and Financial Management

*   Oversee equipment and inventory management, ensuring compliance with policies for expense reporting and vendor management.
*   Assist in budget tracking and reporting in collaboration with finance teams.

Rhythm of Business (ROB) Support

*   Understand and support the team’s rhythm of business by managing scheduling and meeting logistics.
*   Recognize and communicate patterns to enhance team operations.

Space Management

*   Maintain accurate space-management processes and support office logistics, including desk assignments and relocations.

Travel Management

*   Arrange travel for executives, ensuring adherence to travel policies and maximizing itinerary efficiency.
*   Coordinate necessary travel documentation and compliance.

**Qualifications:**

Required:

*   2+ years of experience in administrative, business support, or customer service roles.

Preferred:

*   3+ years of experience in environments emphasizing meeting/event scheduling, travel management, and administrative support.
*   Associate's or Bachelor’s degree in Business Administration, Human Resources, Marketing, Communications, Psychology, Sociology, or a related field, or equivalent experience.
*   1+ years of experience managing administrative budgets related to events, travel, or training.

Hey! 👋

First of all, thanks for checking out our job posting.

I’m Alex from Adcrate. We run a lean, but fast-growing paid social creative agency and we’ve begun to establish ourselves as one of the leaders in the space. We are looking for our very first full-time HR Specialist to help out with a number of tasks around the business and our growing number of employees.

This is a great opportunity for someone who wants to take ownership of all of the HR responsibilities in the company, grow with a business and possibly at some point, lead a team.

**The team you’ll be joining 👥**

*   Are one of the leading UK creative agencies in paid social
*   Work with some of the biggest DTC brands in the US (including Huel, Harry’s, Laura Geller and many more)
*   Are still relatively small - currently a team of 25. This is a chance to grow with the company, progress as a HR Specialist and make a real impact

**What we’re looking for! 👀**

*   A team player who thrives in a collaborative environment
*   1+ years of HR experience (including recruitment and onboarding in a remote setting)
*   Strong understanding of HR best practices, including employee engagement and compliance
*   Excellent communication skills to foster a positive and inclusive remote work culture
*   Strong organizational skills, with the ability to multitask and manage multiple hiring processes efficiently
*   Proficiency with HR tools and software for managing recruitment, onboarding, and employee feedback
*   A proactive approach to problem-solving and a passion for creating a supportive work environment

**What you’ll be doing! 👨‍💻**

*   Managing end-to-end recruitment for various roles across the company, from posting job ads to onboarding
*   Developing and improving the onboarding process to ensure new hires integrate smoothly into the team
*   Supporting employee engagement and retention initiatives by conducting regular check-ins and managing internal surveys
*   Assisting with performance management by coordinating reviews and supporting employee development plans
*   Ensuring compliance with HR policies and employment regulations, especially in a fully remote setup
*   Overseeing payroll coordination and benefits administration in collaboration with the finance team
*   Organizing virtual team-building activities and annual retreats to foster strong team connections

**Team Interaction 💬**

*   Slack: for communication (gifs & memes welcomed)
*   Weekly Sync: Every Monday at 2pm GMT, we all jump on a call. The purpose of this is to keep everyone aligned by reviewing important KPIs & discuss any issues or challenges anyone is facing. Also more importantly - to catch up on how everyone’s weekend went!
*   Yearly retreat: Every year we’ll all fly to somewhere cool, reflect on the year so far, celebrate progress and play games!

**Working Hours ⌚**

This role is entirely remote. The work hours are 9am-5pm UK Time Monday-Friday.

**Apply here:** https://forms.gle/u3s7xMEg58voLNYG8

Look forward to seeing your application!

Alex

Human Resources Specialist

Mac Recruit Group are delighted to be supporting a SAAS business who incorporate AI and intelligent automation to help professional services firms optimise their workforce. Their customers include accountancy firms from the Big Four and global top 10, and their product is used in more than 50 countries around the globe.

Due to new and existing partnership growth, they are looking to hire Software Engineers, working across the front end stack.

Technically they write complex, performant back end business logic in C#, whilst upgrading & writing UI components using JavaScript and Vue.js. They also work extensively with SQL / Azure Cloud & RabbitMQ.

For this role the ideal experience would be in Vue and Vanilla JavaScript, but they are open to experience across any of the modern front end frameworks such as React or Angular etc.

These roles are available remote across the UK and is paying up to £44,000. If you prefer something more office based, they have a state of the art office in the city centre of Edinburgh.

Contact me today if you'd like to hear more.

Customer Service Representative

Job Description

Apply now

Compunnel Inc.

Remote-Work.app