Customer Service Representative

Company Description

Hartford is a corporate research and advisory firm specializing in enhanced due diligence and background screening. We provide critical information to clients during the commercial decision-making process by analyzing companies and their leadership teams ahead of - or during - transactions, partnerships, and appointments.

Role Description

This is a full-time remote role for a Customer Service Representative at Hartford Advisers. The Customer Service Representative will be responsible for providing support to clients, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Satisfaction skills
• Customer Experience and Customer Service skills
• Strong communication and interpersonal skills
• Ability to prioritize and manage time effectively
• Problem-solving and conflict resolution abilities
• Attention to detail and organizational skills
• Experience in a similar role is a plus
• Associate's or Bachelor's degree in a related field