We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available. **Key Responsibilities** Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services. Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions. Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems. Documentation: Accurately document customer interactions and escalate issues when necessary. Product Knowledge: Stay updated on company products, services, and policies to provide informed responses. Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement. **Qualifications** Excellent written communication skills, with a focus on grammar, spelling, and clarity. Strong typing skills with a minimum speed of \[e.g., 40 WPM, if required\]. Ability to handle multiple chat conversations simultaneously. **Customer Service Experience Is Preferred, But Not Required.** Proficiency in navigating online tools and systems. Availability to work flexible hours, including evenings, weekends, and holidays as needed. **What We Offer** Competitive hourly pay. Flexible scheduling options (full-time and part-time). Remote work environment. Opportunities for career growth and skill development. Paid training and ongoing support. Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.

Live Chat Agent (Full-Time and Part-Time)

**Join Inova Local as a Virtual Assistant**

_Help Businesses Thrive Behind the Scenes!_

**About the Team and Role:**

At Inova Local, we’re committed to matching our Virtual Assistants (VAs) with clients who truly need their expertise. We facilitate introductions and set up interviews to ensure a strong fit between you and our family-owned, locally-operated business clients. We pride ourselves on the quality of our VAs and the personalized support we offer. When you join our team, you’re not just filling a position—you’re becoming a trusted partner in our clients' success.

**What You’ll Do:**

*   Be the friendly point of contact for Inova Local, delivering exceptional customer service and support.
*   Handle customer inquiries, schedule appointments, and manage calendars with precision.
*   Perform a variety of administrative tasks, including data entry, email management, and document preparation.
*   Work with the team to create and improve Standard Operating Procedures to ensure efficiency.

**What You Bring:**

*   Experience as an administrative assistant or virtual assistant, with a preference for those who’ve worked with family or locally owned businesses.
*   Strong organizational and multitasking skills.
*   Excellent communication skills, both written and verbal. Bilingual is a plus!
*   Ability to work independently and collaborate effectively with a team.
*   Must be based in the United States and available to work from 9 AM to 5 PM Pacific Standard Time.
*   Open to starting part-time, with the potential to transition to full-time.

**Why Join Us?**

*   Flexible, remote work with hours that grow alongside your success.
*   The chance to support local businesses and contribute to their growth and operational efficiency.
*   A collaborative, supportive team that values open communication and long-term career development.
*   Many of our VAs have been with us for years, showing our commitment to our team’s success and professional growth.

**What’s Next?**

If you’re ready to bring your experience and passion to a growing team, we’d love to hear from you. Submit your application, along with a cover letter to info@inovalocal.com explaining why you’re the perfect fit for this role! We also ask that you include the following questions in your proposal: 

1.  Are you physically based in and/or able to work in Pacific Standard Time zone?
2.  What country are you based in? We can only accept applicants based in the United States for this position.
3.  Do you have prior sales experience for a home service or family business? If so, please describe it.
4.  Will you be available fully during standard business hours? If there are any scheduled interruptions during the day please list them here.

We look forward to speaking with you soon!

Virtual Assistant

Healthcare Data Entry Specialist

Location: Remote (United States)

Job Type: Full-time

About Us:

We are a healthcare startup dedicated to improving patient advocacy through technology. Our software automates processes to assist patient advocates in their efforts to help patients afford their medical bills by enrolling them in various programs. We are committed to enhancing patient care and compliance through innovative solutions.

Role Summary:

We are seeking a detail-oriented Healthcare Data Entry Specialist to maintain and update our database of patient assistance programs, medications, and medical diagnoses. The ideal candidate will have experience with medical terminology and healthcare programs, with a strong focus on accuracy and attention to detail.

Key Responsibilities:

*   Update and maintain database entries for patient assistance programs (PAPs)
*   Input and verify medication information, including dosage forms and NDC codes
*   Manage and update ICD-10 diagnosis codes and descriptions
*   Research and document eligibility criteria for various assistance programs
*   Verify and update program requirements and documentation needs
*   Monitor changes in pharmaceutical assistance programs
*   Maintain accurate records of program updates and changes
*   Support the team with administrative tasks related to data management
*   Ensure data quality and consistency across the platform

Required Qualifications:

*   2+ years of experience in healthcare-related data entry
*   Strong knowledge of medical terminology
*   Familiarity with pharmaceutical assistance programs
*   Experience with database management and data entry tools

Preferred Qualifications:

*   Experience with patient assistance programs
*   Knowledge of ICD-10 codes
*   Background in pharmacy, medical billing, or healthcare administration
*   Experience with healthcare software systems
*   Understanding of HIPAA compliance requirements
*   Previous experience in a healthcare setting

Key Skills:

*   Fast and accurate typing
*   Strong organizational abilities
*   Excellent written and verbal communication
*   Problem-solving and research capabilities
*   Ability to maintain confidentiality
*   Detail-oriented with high accuracy standards

What We Offer:

*   Competitive salary
*   Medical, dental, and vision insurance
*   Paid time off and holidays
*   Remote work flexibility
*   Professional development opportunities
*   Collaborative and supportive work environment

How to Apply:

Please submit your resume and a cover letter describing your relevant healthcare experience and data entry expertise to recruiting@cinnamon.health.

Join us in making healthcare more accessible for patients!

Note: This position requires a thorough understanding of healthcare terminology and patient assistance programs. Previous experience in healthcare settings will be highly valued.

Healthcare Data Entry Specialist

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

**Who’s building Persona?**

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

**What we’re looking for:**

We are looking for Virtual Assistants to help our clients operate and scale different parts of their growing businesses. As a Virtual Assistant you'll be a general problem solver, collaborating with different teams at our client company and helping them with various projects.

**Responsibilities—what you'll do:**

*   Drafting emails and handling business communications
*   Taking video conferences
*   Interfacing with clients and customers
*   Scheduling and planning meetings and events
*   Online research and data collection using spreadsheets
*   Reporting and analysis
*   Creative work with writing and media
*   Other administrative tasks and projects

**Requirements:**

*   Fully fluent in English
*   Skilled in the use of apps and technology
*   Ability to commit long-term and full-time
*   Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
*   No work experience is required, but we will take any work experience you have into account
*   This position is for serious, career-oriented candidates

**Other qualities we look for:**

*   Track record of success at work or in school
*   An ability to solve complex problems with minimal guidance
*   Experience in high performance work or school environments
*   Skilled at anticipating team members’ needs
*   Willingness to work hard and persevere
*   Intellectual curiosity and resourcefulness
*   Professionalism

**What we offer:**

*   Best salaries in the industry
*   Permanent ability to work from anywhere in the world
*   Opportunities for growth and advancement
*   A fast-paced and collaborative environment
*   Warm and friendly company culture
*   Full benefits

**Benefits at Persona:**

*   Health insurance
*   Unlimited paid time off (paid sick and vacation leaves)
*   Annual bonuses based on performance
*   Monthly tech allowance
*   Opportunity to be paid in your currency of choice
*   Others depending on seniority

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

In case you or any exceptional people you know are exploring other roles, our rapidly growing company is also looking for new team members with backgrounds in administration, bookkeeping, accounting, finance, project management, operations, recruiting, human resources, content writing, social media management, research, executive assistance, customer service, customer support, technical support, data management, video editing, sales, account management, marketing, and design.

Visit our website for more information: https://www.personatalent.com/

Virtual Assistant (Work From Home)

The Personal Assistant (PA) plays a crucial role in enhancing the productivity of a high-level executive or team by managing daily administrative tasks and providing support for various operational responsibilities. As the PA, you will be the backbone of the organization, ensuring that all necessary arrangements are effectively coordinated while maintaining confidentiality and professionalism. The role is not just about managing schedules but also involves critical thinking and adaptability to a fast-paced work environment. Your ability to communicate clearly and manage multiple tasks simultaneously will greatly impact the efficiency of the executive's work and the overall team performance. The PA will cultivate a positive working relationship with team members and external stakeholders, making it an essential position within the organization. **Key Responsibilities**

*   Manage calendars and schedule appointments effectively.
*   Coordinate travel arrangements and itineraries, including accommodation bookings.
*   Prepare and organize meetings, including agenda creation and documentation.
*   Handle correspondence, including emails and phone calls, in a timely manner.
*   Maintain an organized filing system for both physical and digital documents.
*   Assist in the preparation of reports and presentations as required.
*   Perform general administrative duties such as data entry and record keeping.
*   Monitor and keep track of important deadlines and deliverables.
*   Conduct research and compile information to aid decision-making.
*   Build and maintain relationships with external clients and stakeholders.
*   Provide excellent customer service and support to team members.
*   Assist with project management tasks and follow up on project progress.
*   Organize and prioritize tasks while maintaining flexibility to change priorities as needed.
*   Ensure confidentiality and discretion in all dealings with sensitive information.
*   Support the executive in achieving personal and professional goals.
*   Actively contribute to the improvement of administrative processes.

**Required Qualifications**

*   Bachelor's degree in business administration or related field preferred.
*   Minimum of 3 years of experience as a personal assistant or in a similar role.
*   Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint.
*   Familiarity with project management software and tools.
*   Strong understanding of social media platforms and online communication tools.
*   Excellent written and verbal communication skills.
*   Proven ability to manage multiple tasks and prioritize effectively.
*   Experience in handling confidential information with discretion.
*   Demonstrated problem-solving capabilities under pressure.
*   Highly organized with keen attention to detail.
*   Ability to work independently and as part of a remote team.
*   Adaptable and open to feedback in a fast-paced environment.
*   Technology-savvy with a willingness to learn new software.
*   Strong customer service orientation.
*   Sensitivity to diverse working styles and cultures.
*   Strong work ethic and reliability.

Skills: organizational skills,confidentiality,adaptability,social media platforms,manage multiple,problem-solving,communication tools,organization,communication skills,administrative,project management software,microsoft office suite,data entry,time management,multitasking,customer service

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