Digital Project Manager/Account Manager (Mid-Level)

Job Description

• Permanent, full-time | 40 hours per week
• Location: Sydney, Australia (hybrid)
• Annual salary (AUD): 90k-110k

About Us We are a dynamic digital agency in Australia, partnering with one of the country's leading fintech companies. We aim to empower customers and retailers, promoting financial freedom and sustainable business growth. The Role We seek a talented Digital PM/AM Hybrid to join our dynamic team. This dual-focused role requires a strong understanding of CRM and performance marketing, along with exceptional client management skills. If you thrive on managing projects, building meaningful client relationships, and delivering on strategic objectives, this is the role for you. Key Responsibilities

• Client Management: Serve as the primary point of contact for clients, understanding their business needs and translating them into actionable strategies.
• Project Management: Oversee multiple projects simultaneously, ensuring delivery within scope, time, and budget constraints.
• Performance Marketing: Collaborate with performance teams to optimise digital campaigns, focusing on measurable ROI and client satisfaction.
• CRM Expertise: Leverage CRM insights to enhance customer engagement strategies for clients.
• Strategic Consultation: Provide insights and recommendations that align with client goals and industry trends.
• Proactivity and Curiosity: Identify opportunities to improve client outcomes and agency processes.

What Were Looking For

• Proven experience in a mid-level digital marketing/project management role with a focus on CRM and performance marketing.
• Strong client-facing skills, including proactive communication and problem-solving.
• Detail-oriented with a knack for managing complex projects.
• A strategic thinker who understands client business goals and aligns efforts to achieve them.
• Experience juggling multiple projects and clients in a fast-paced environment.
• Excellent understanding of key digital channels (CRM, paid social, email marketing, etc.).

Compensation & Benefits:

• Competitive salary: Based on experience.
• A supportive, dynamic, and innovative work environment.
• Flexibility for remote work.
• High-end equipment e.g. MacBook Pro, etc.

Company Culture:

• We foster a collaborative and results-driven environment where team members support each other in achieving personal and professional goals.
• Work-life balance is a priority, even in a fast-paced digital agency setting, with flexibility around work schedules to ensure the team stays motivated and productive.
• We value open communication, innovative thinking, and a can-do attitude that inspires everyone to push the boundaries of what's possible.