**Legrand** has an exciting opportunity for a **Customer Service Representative** to join the **Data Power & Control Division**. This is a **remote position reporting to Reno, NV to work west coast hours 8-5pm PST.** Responsible for answering customer inquiries, processing orders, researching and resolving requests, and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing.

**What Will You Do?**

*   Using professional written and verbal communications via phone, fax, or e-mail, processes orders received by mail, telephone, Fax, EDI, and/or through personal customer contact. Provides pricing, availability, and schedule information within established guidelines.
*   Researches and obtains resolution of a variety of customer inquiries. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Services as communication link between customers and sales staff to assure responsiveness.
*   Fosters open communication internally and externally and champions creative change to improve processing and service levels. Provides guidance and assistance to new or less experienced staff.
*   Performs other similar and related duties as required.

**Required SkillsEducation:**

*   A.S. degree in business or related or equivalent combination of education and experience. Experience with manufacturing or electrical industry.

**Experience:**

*   Minimum of three years’ experience in a successful customer environment/position.
*   Experience with Salesforce required
*   MUST BE WILLING AND ABLE TO WORK 8:00-5:00pm PACIFIC STANDARD HOURS

**Skills/Knowledge/Abilities:**

*   Experience in related industry and extensive product knowledge is a plus, but not required. Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities. Ability to work in a high volume, fast paced environment is a must.
*   Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail, and meeting management software. Ability to use the internet and web-based resources efficiently and effectively. Must be proficient with mainframe order entry application, with demonstrated ability to type 50 w.p.m. with 100% accuracy.
*   Must be highly collaborative and able to work in a team-based environment. Must have demonstrated exceptional customer service skills and a strong customer orientation.
*   Must have excellent verbal and written communication skills and be able to communicate effectively across all levels of the organization. Ability to give and receive detailed/complex information in an understandable way. Presentation and training experience is a plus.
*   Must possess strong analytical skills and the ability to identify trends and establish proactive corrective actions.

**Salary and Benefits: $38,000 - $48,000**

LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity

Customer Service Representative

**Who We Are** Pippin Title is a venture-backed real estate tech startup that offers nationwide, comprehensive, high-quality, technology-driven title search services to clients across the US. We’re bringing title search into the 21st century. Pippin is headquartered in New York City. With a remote-first culture, we look to hire the best talent wherever they are located across the country. **How We Do It** We work with title insurance companies, property developers, and financial institutions to quickly and easily produce title documents to make the real estate closing process faster and more efficient. Our proprietary cloud-based software allows our customers to manage their workflows efficiently, saving them time, money, and hassle. Having just closed a recent financing round, we are rapidly scaling our business - and our team! **What You Will Do** We are looking for a Customer Success Manager who will build meaningful relationships with our current clients and drive Pippin’s long-term sales growth strategy. As part of the Customer Success team, you will work closely with the Sales team and CEO to: 1) drive and iterate a seamless onboarding process for new clients, 2) leverage Pippin’s expertise to help current clients solve their business problems, 3) grow our share of wallet, and 4) ensure the long-term success of our client to reduce churn. While Customer Success is part of the Revenue team, it will also work closely with the customer service and operations teams. At the moment, there will not be a supervisory component to this role. **Key Responsibilities** You will work together with our existing Customer Success team to:

*   Manage sustainable, seamless, and effective onboarding processes
*   Respond to inbound customer requests and focus on scaling interesting clients
*   Work with the sales team to transition prospects to clients smoothly
*   Serve as an advocate for current Pippin clients
*   Regularly consult current clients to understand their pain points and propose solutions
*   Grow Pippin’s share of wallet through relationship-based sales
*   Understand and effectively educate clients about Pippin’s product and technology pipeline
*   Develop and execute effective engagement strategies for current clients such as creating or proposing marketing materials related to the client experience
*   Propose and research new products or services to maximize client satisfaction
*   Help manage revenue technology stack such as Hubspot and integrations
*   Gather, synthesize, and report on key client metrics
*   Proactively identify potential issues with orders and work with customer service and operations to address them before delivery

**Qualification**

*   Experience in the Title/Real Estate Industry preferred
*   3-5 years of experience in customer success position preferred
*   In depth experience with Hubspot or other CRM preferred
*   Remote work experience preferred
*   Slack and Microsoft Office experience preferred
*   Superior written and communication skills
*   Excellent relationship-building skills
*   The ability to work in a fast-paced startup environment
*   The flexibility to adapt to a quickly growing business
*   The ability to think creatively and strategically about how we can rapidly grow the company together
*   The desire to learn constantly

**Who We Are As An Employer** Pippin’s culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated. At Pippin, we believe that people who give their best deserve the best in return. We offer a competitive compensation package including paid vacation, holidays, and health insurance. Our compensation for this position is flexible based on experience. It is more important to us that we find the right candidate who will fit in with our culture and share our service values of pride, consistency, adaptability, and appreciation. If you are passionate about title search and quality, give us a chance to meet you.

Customer Success Manager

**Saku Agency, a leading influencer marketing firm, seeks a dynamic Influencer Marketing Manager/Account Manager for a full-time remote position in Europe.Responsibilities:**

*   Lead global influencer strategy, managing campaigns from ideation to execution.
*   Identify collaboration opportunities with influencers across industries and countries.
*   Acquire, retain, and grow business clients through strategic partnerships.
*   Source influencers, from micro to A-list celebrities, across various platforms.
*   Conduct market research, track KPIs, and optimise campaigns for success.

**Requirements:**

*   Bachelor's degree in Marketing, Business, or related field.
*   Proven experience in influencer marketing and campaign management.
*   Strong communication, negotiation, and relationship-building skills.
*   In-depth knowledge of social media platforms and influencer landscape.
*   Analytical mindset with budget management experience.

**About Saku Agency:**

Saku bridges the gap between world-renowned celebrities and micro-influencers, connecting brands with talent who authentically love and understand a company’s identity. Whether it's the star power of a global icon or the genuine appeal of an influencer, our dedicated approach ensures meaningful partnerships that resonate with a brand's values, delivering authenticity and impact in the dynamic world of influencer marketing.

**Application Process:**

Submit your CV to lisa@saku.agency explaining why you are the ideal candidate for this role. Showcase your experience, skills, and enthusiasm for influencer marketing. Additionally, please provide your salary expectations in your application.

Influencer Marketing Manager

_**PLEASE NOTE: This role will be based in Portugal (Remote). We are seeking a professional who currently resides in Portugal.**_ **About Our Company** Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents. We are uniquely positioned to help hotels in their greatest time of need. The world class data set we've been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact on Hoteliers. With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe. As we gear up for our next stage of growth, now is an ideal time to join our fast-growth and well funded technology business. Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person. Come join us on our journey, be comfortable bringing your authentic self to work..Be you! **About Our Role** We are looking for a diligent, analytical and proactive Associate Performance Marketing Analyst to join our fast growing Metasearch Marketing Team. In this role you will manage large scale digital marketing campaigns for a broad range of hotel chains from across the world. To support in doing this you will leverage Triptease's proprietary data, tools and algorithms to create systems and automated solutions to maximise clients' success. In a collaborative and creative environment you'll be encouraged to use your initiative to get things done, and will work closely with a Team of Product Managers, Engineers and Data Scientists as well as Sales, Marketing and Customer Success Teams. Your day to day role will typically involve analysing performance data on Looker, optimising campaigns, solving technical integration/tracking problems and working closely with Client Success to support our clients. You will possess a growth mindset, strong commercial acumen and be energised by performance marketing! **Your responsibilities will include:**

*   Campaign Management: You will be responsible for managing a growing portfolio of Metasearch campaigns across a range of partners including Google, Trivago, Tripadvisor and Bing. Working collaboratively with Senior team members on strategy, you oversee the end-to-end management of these campaigns; executing changes, identifying issues, and ensuring the performance is in line with the business objectives
*   Data-Driven Decision Making: Utilise data analytics on tools such as Looker and Google Sheets to assess the performance of Metasearch campaigns; identify trends, issues & opportunities and provide strategic insight to enhance overall campaign effectiveness
*   Automation and Optimisation: Utilising knowledge of our automated bidding algorithms and best practice to execute optimisation activities to maximise campaign performance and direct bookings
*   Industry Knowledge & Systems: Develop knowledge of the Metasearch and wider digital marketing landscape. This would include understanding of how to navigate, find information and make changes within the Google ecosystem (on the likes of Google Hotel Ads and Google Hotel Center) as well as other partners (e.g. Tripadvisor, Trivago, Bing)
*   Troubleshooting Technical issues: Utilising knowledge of our martech stack to support troubleshooting integration/tracking issues
*   Client Support: You will work closely to support Customer Success on client issues, providing insight into performance challenges, and supporting on client calls when required to provide domain expertise.
*   Cross-Functional Collaboration: Collaborate with a range of stakeholders including Product Managers, Engineers, Customer Success and the Technical Implementation Team to align plans, clear blockers and resolve issues
*   Capability Development: Collaborate with the Team on setting and owning goals and key results to drive forwards capability and performance

**Requirements**

*   A quantitative background
*   Self driven and an obsessive learner with a thirst for knowledge
*   Strong numeracy and analytical skills; you're comfortable working with data, spotting trends and solving problems. Preferably you have experience with business intelligence tools such as Looker or Tableau
*   Possess high attention to detail
*   Excellent written and verbal communication skills
*   Strong organisational skills and ability to prioritise effectively
*   Comfortable working in a fast paced, collaborative, feedback driven environment with a broad range of internal and external stakeholders
*   Performance marketing experience would be ideal, but is not a requirement. Any experience within the hospitality industry would be helpful but not required

**Benefits** Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working. Pace. We're growing. Get on board fast and be part of the journey. Having a real impact on an award-winning and fast-growing company.

*   22 Days holiday (Rising to 23 after 1 year and 24 after 2 years of employment)
*   Lunch Allowance
*   Working abroad for 4 weeks a year (within a -/+ 3 hours time zone of the UK)
*   Ben benefits\* (€55 per month health and wellbeing budget) You can use this for gym membership, private healthcare, massages, therapy, cinema etc
*   Learning budget - €255 per calendar year \*
*   Life Event leave (marriage, divorce, moving house, child's first day at school, ceremony or graduation)
*   Make a Difference (volunteering) day
*   Subject to passing probation

We also offer...

*   Remote working
*   Refer a Friend policy
*   Flexibility with childcare
*   Sabbaticals (from year three onwards)

_**We do not require external agency support for the recruitment of this role. Thank you.**_

Performance Marketing Associate

Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. The Newsweek legal team are a small global team of lawyers working across all elements of modern-day publishing. Paralegal assistance is required to aid the smooth and efficient running of team and their workflow. The role will provide a mix of transactional, contentious and administrative tasks and will suit an organised, experienced and contentious 'career’ paralegal or legal executive. This is a full-time role, working 9am to 6pm, Monday to Friday. Our office is based in London, Canary Wharf, but you will have the ability to work from home anywhere in the UK. Our benefits include flexible home working, private medical insurance, on-site office gym, annual bonus scheme, and access to Linkedin Learning. **Key Responsibilities**

*   Contract Management: Overseeing and using contract management and lifecycle software.
*   Basic Contract Drafting: pro-forma agreements and templates
*   Trademark Portfolio Management: monitor renewals, liaise with external trademark attorneys, maintain up to date database of registrations.
*   Document Review and Analysis: Reviewing legal documents, drafting basic agreements (NDA’s, pro-forma agreements), maintaining and updating library of template and precedent documents.
*   Litigation Assistance: Liaise with authorised service agent, prepare pro-forma responses, legal research, preparation and collation of documents, communicate and liaise with outside counsel and opposing parties.
*   General Admin: maintain file system, scheduling, meeting planning and minuting etc.
*   Any other reasonable duties to meet the needs of the legal team.

**Requirements**

*   Competent in using the Microsoft 365 suite of software (Word, Outlook, Excel).
*   Education to degree level, or equivalent.
*   Clear written and spoken English language.
*   Working understanding of intellectual property (trademarks, copyright).
*   Equally comfortable working on own initiative and taking instructions.
*   Strong organisational skills, keeping track of deadlines, managing case files, and maintaining effective case management systems.

**Desirable**

*   Relevant paralegal experience at a media organisation.
*   Experience in a publishing (physical/online/digital) environment.
*   Knowledge/use of contract management systems.
*   Familiarity with the US legal system.
*   Knowledge of Practical Law, West Law or similar type legal resource.
*   Working knowledge of AI systems (eg CoPilot, Open AI).

Whilst experience would be preferable, training can be provided to the right applicant. Newsweek is an equal opportunity employer. We seek employees of diverse backgrounds and are committed to providing an inclusive, equitable and respectful workplace.

Paralegal

I work for US Law firms in collection of debts. I work independently on court websites and collection master. Expert in e-filing. Well-versed in back end work.

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