Data Analyst

Data AnalystLocation: UK (Flexible/Remote Options Available)

Are you passionate about turning data into actionable insights that drive business decisions? Join a dynamic and forward-thinking organisation where you’ll collaborate with talented teams and make a real impact in the world of customer experience.

We’re hiring a Data Analyst to be part of our Data and Applications team. This role will involve working with diverse datasets to uncover insights, help solve complex problems, and enable data-driven decision-making.

About Us

Our client is an international leader in providing customer experience solutions and digital transformation services to global brands. Operating across multiple countries, they are dedicated to leveraging cutting-edge technologies like GenAI and advanced data analytics to help companies create meaningful customer connections.

With over 6,000 employees globally and a proven track record of growth, this is your opportunity to join a supportive, collaborative team committed to innovation and professional development.

Key Responsibilities:

• Collaborate with stakeholders to define business requirements and deliver insights.
• Serve as a trusted advisor, offering data-driven recommendations to customers.
• Analyze and extract valuable data to support strategic decision-making.
• Visualize complex datasets using tools like Tableau, Power BI, or Qlik to communicate insights effectively.
• Support data engineers in maintaining data pipelines and ensuring data quality.
• Present findings to stakeholders and document processes for repeatability.

Essential Skills and Experience:

• Proficiency in at least one data visualisation tool (Tableau preferred).
• Experience with statistical packages (Excel, SPSS, SAS).
• Solid knowledge of Python or R for data analysis.
• Advanced SQL querying and experience with relational databases.
• Strong numerical, analytical, and problem-solving skills.
• Degree in Computer Science, Mathematics, or equivalent experience.
• Excellent communication skills, both written and oral.

Desirable Skills:

• Familiarity with cloud technologies and agile project methodologies.
• Proficiency in additional programming languages.

Why Join Us?

• Competitive salary and benefits package, including a pension plan.
• 27 days of holiday, plus your birthday off and extra days for Christmas shutdown.
• Opportunities for professional growth and development.
• Flexible working arrangements.
• A friendly, inclusive, and collaborative work environment.
• Regular social events and free on-site parking.

How to Apply

If you’re a motivated individual passionate about leveraging data to drive business value, we’d love to hear from you. Apply now and take the next step in your career!

Our client is committed to fostering equality, diversity, and inclusion. They encourage applications from all qualified candidates, regardless of background.