Content Design Contractor (Rider)

Job Title: Content Design Contractor

Location: Remote, USA

Type: 40 hours week, contract

Length of contract: Through June 30, 2025 with a possibility to renew til end of year

Rate: $100 - $120/hour

Application expectations:

• Please be sure your resume includes access to a portfolio of your work—plus a password if necessary. Applications without portfolios will be immediately disqualified.
• We'll start to review applicants one week from posting (December 23rd) and on a rolling basis after that.

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Every day, millions of people rely on Lyft to get them to work, meet up with friends, and to get home after a night out. We serve and connect the Lyft community and we want Lyft to be a great way to get around. That’s where you come in.

We’re looking for a contractor to support our Partnerships team. You’ll be working on a wide variety of projects including market expansion, new partnerships, and broadening existing relationships for riders. This is a role that is heavily cross-functional and demands strong communication and a drive for collaboration.

Here’s what you’ll do:

• Solve problems with human-centered design thinking, while communicating solutions with language and storytelling
• Maintain existing partnership projects and develop new ones with an eye towards growth
• Translate complicated concepts into clear, concise in-product copy with empathy and creativity
• Navigate ambiguity; not all projects will be clearly defined and it will be up to you to make sense of what’s unsaid
• Collaborate closely designers, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops
• Manage multiple projects and competing priorities, making sure stakeholders are well-informed
• Champion the Lyft brand voice and style

Your skills may include:

• 4+ years of content design related experience, and exceptional writing abilities
• A thorough understanding of UX principles, microcopy, and content design principles
• Proven strategy experience aligning marketing and product copy in new and existing experiences
• Product thinking across businesses, with experience or interest in designing for partnership or cross-brand environments.
• Excellent oral and written communication skills
• Ideally you have hands-on experience in partnerships, growth, and/or loyalty product domains.
• A systems mind that considers not just copy, but the end-to-end user experience
• Ability to understand and discuss strategy, metrics, and results
• Comfort with ambiguity and change
• Experience with design tools (e.g. Figma)
• Knowledge of accessibility and ESL best practices
• A collaborative, proactive, growth mindset

All that said, even if you don't have all of the skills above, consider applying. Talent takes many different shapes.