People Operations Manager

Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at www.materialbank.com or see below. -- We are seeking an experienced People Operations Manager to lead and optimize HR operations, onboarding, employee engagement, and Learning & Development (L&D) initiatives. This role is integral to creating a seamless and welcoming onboarding experience, ensuring operational efficiency, fostering a culture of continuous learning, and enhancing employee engagement across the organization. The ideal candidate will have a strong foundation in HR operations and data management, with a passion for driving a high-quality employee experience from pre-hire through all stages of employment. This is a remote-hybrid position with 1-day per week in the Boca Raton office. What you'll do:Onboarding (Approx. 45% of Time)

• Optimize Onboarding Experience: Develop and maintain a best-in-class onboarding process that aligns with industry trends, ensuring a seamless experience for remote, global, and local employees.
• End-to-End Coordination: Manage the onboarding journey from offer letter through day 90, collaborating with hiring managers, IT, and Payroll to ensure a smooth transition.
• Facilitate New Hire Orientation: Conduct engaging orientation sessions to introduce new hires to the company culture, values, and policies, tailoring onboarding content as needed.
• Continuous Improvement: Gather feedback through surveys and check-ins to refine the onboarding process, highlight successes, and identify areas for improvement.
• Metrics & Reporting: Track onboarding metrics and create actionable reports to support continuous process improvements.

People Operations (Approx. 30% of Time)

• HR Systems Management: Oversee the HRIS, ensuring data accuracy, compliance, and system efficiency. Serve as the point of contact for troubleshooting and system upgrades.
• Process Improvement: Identify and implement HR process improvements and automation solutions to streamline operations, enhance data accuracy, and improve employee experience.
• Data & Analytics: Monitor and analyze workforce data on metrics like turnover, headcount, and engagement, providing insights to HR leadership and driving data-based decision-making.
• Compliance Support: Ensure compliance with HR policies and legal requirements, particularly around data privacy, I-9 administration, and employment regulations.
• Vendor & Systems Management: Manage HR technology vendors, including system selection, implementation, and contract renewals, in partnership with IT and Finance.

Employee Engagement (Approx. 15% of Time)

• Lead Engagement Initiatives: Develop and manage programs that foster connection, recognition, and community for both in-office and remote employees.
• Health & Wellness Promotion: Advocate for and promote wellness offerings, regularly reporting on engagement and feedback to drive enhancements.
• Recognition Programs: Implement and oversee employee recognition programs (e.g., monthly awards, service anniversaries) to support a culture of appreciation.
• Survey Management: Conduct pulse surveys to capture employee sentiment and identify engagement trends, sharing insights and action plans with HR leadership.

Learning & Development (L&D) (Approx. 10% of Time)

• LMS Management: Oversee the implementation and integration of the Learning Management System (LMS), ensuring resources are aligned with company L&D goals.
• Curate Learning Resources: Partner with HRBPs and leaders to identify training needs, curating and promoting learning opportunities for employees and managers.
• Onboarding Integration: Align learning resources with the onboarding process, providing new hires with targeted training for a strong start.
• L&D Metrics: Track and analyze L&D metrics, usage trends, and feedback to continually improve program offerings and forecast future learning needs.

Additional/Cross-Training Support

• Support HR Initiatives: Collaborate on various HR projects, such as compliance training, benefits setup, and onboarding scheduling.
• Event Coordination: Assist with organizing team events, travel for new hires, and planning compliance trainings as needed.

What you'll bring:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• PHR or SHRM-CP preferred
• 5+ years of experience in HR operations, onboarding, or employee engagement, with a strong foundation in HRIS and data management.
• Proficiency with HRIS platforms (e.g., Workday, ADP) and data analysis tools; experience with LMS systems preferred.
• Excellent organizational, project management, and problem-solving skills, with the ability to manage multiple priorities.
• Strong analytical abilities, with experience using data to inform HR strategy and improve processes.
• Excellent communication skills, with a focus on employee experience and engagement.

What you’ll get from us:

• Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events
• Relaxation and Celebrations: Generous PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect).
• Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program.
• Plan for your Retirement: 401(k) eligible after your first 90 day's employed!
• Giving Back: We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well.
• Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
• Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid  working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.

About Material Bank Material Bank is the world’s largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. -- Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.