Senior Human Resources Manager - Maternity Cover

Who We Are

Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you!

What You’ll Do

This will be a temporary position covering a maternity leave for a period of 12 months. As a Senior HR Manager you will play a crucial role during this period and provide comprehensive HR support across various functions. You will manage end-to-end HR processes, including recruiting, employee relations, benefits administration, and compliance with UK employment laws. As a key partner to our managers and employees, you will contribute to creating a positive workplace culture and drive HR initiatives that align with our business goals.

This will be a maternity cover starting ASAP.

Key Responsibilities

• Talent Acquisition:
• Manage the full recruitment cycle, including sourcing, interviewing, and selecting qualified candidates in technical, managerial, commercial, and professional roles within the EMEA region
• Take ownership of the candidate experience from initial engagement through to the first day on the job, ensuring that onboarding tasks (background checks, documentation, training, introductions) are efficiently coordinated for a smooth transition into the company.
• Talent Management
• Develop and implement strategies to enhance employee engagement, job satisfaction, and retention.
• Proactively address potential turnover risks and implement initiatives to improve employee retention
• Employee Relations:
• Act as a trusted advisor for employees and managers, addressing employee relations issues, grievances, and conflict resolution.
• Provide coaching to managers on performance management, disciplinary actions, and other employee relations matters.
• UK Employment Law Compliance:
• Ensure company policies and practices comply with UK and EMEA employment law.
• Stay updated on legislative changes and provide guidance to management on legal requirements.
• Benefits Administration and Payroll:
• Oversee UK benefits programs, including enrolment, changes, and employee inquiries.
• Conduct benefits reviews to ensure our offerings remain competitive and compliant.
• Liaise with our finance team on monthly payroll, projects and enquiries.
• HR Data & Reporting:
• Utilize advanced Excel skills to analyze HR data, generate reports, and provide insights on key metrics.
• Support data accuracy and integrity within HR systems and databases.

Qualifications, Strengths and Skills

• 7+ years in an HR Generalist role with a focus on recruitment and employee relations, experience handling across different countries in the EMEA a strong plus.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• Exceptional verbal and written communication skills, with the ability to engage and build relationships with candidates, hiring managers, internal stakeholders, and external vendors.
• A client-focused mindset with the ability to build and maintain relationships.
• Ability to take ownership of initiatives and drive them forward
• Strong organisational and time-management skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Advanced Excel Skills with a high attention to detail and a commitment to maintaining the accuracy of recruitment and HRIS administration, data and documentation.

Talent Acquisition Expertise:

• Proven experience recruiting for technical, managerial, and professional roles, with a strong track record of managing multiple requisitions across various disciplines, and regions.
• Experience recruiting for technical roles and familiarity with specialised interview techniques for evaluating technical candidates.
• Expertise in utilising social media platforms, professional networks, and other innovative methods to proactively source candidates.

Talent Management Expertise:

• Strong understanding of employment laws and regulations, particularly related to the UK and the wider EMEA region, with the ability to ensure HR practices are compliant.
• Experience with onboarding processes, with the ability onboard candidates effectively.
• Skilled in handling employee relations issues, conflict resolution, and performance management.
• Familiarity with administering benefits programs, responding to employee inquiries, and managing annual enrolment processes.
• Ability to create, update, and implement HR policies and procedures that align with legal requirements and company goals.
• Proficiency with HR information systems (e.g., specifically Lattice and/or ADP) to manage employee records and data.
• Strong Microsoft Excel skills with the ability to analyze data, generate reports, and use data to drive insights.

If you’re an experienced HR Generalist with a strong foundation in UK, and EMEA employment practices, a passion for supporting employees, and the ability to manage multiple HR functions seamlessly, we would love to hear from you!

Our employees are our top priority, we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave along with retirement benefits to plan for your future.

At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.