Employer Industry: Healthcare Why Consider This Job Opportunity

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Flexible Work Arrangements/Schedules, including Remote Work Options
• Opportunities for continued education and training
• Supportive and collaborative work environment within a mission-driven health system

What To Expect (Job Responsibilities)

• Schedule patients for appointments with multiple specialty practices across a wide geographic range
• Handle inbound and outbound calls in a high call volume environment
• Utilize critical thinking skills to resolve customer inquiries effectively
• Maintain excellent customer service standards, with a focus on being customer-driven
• Process a high volume of calls while multitasking in a technologically intensive environment

What Is Required (Qualifications)

• High school diploma or equivalent required; Associate's Degree or continued administrative education preferred
• Minimum of three years of experience in a customer service or call center position, preferably in healthcare
• Minimum typing speed of 35 words per minute
• Ability to work with diverse groups under stressful conditions
• Knowledge of medical terminology and Microsoft software applications preferred

How To Stand Out (Preferred Qualifications)

• Bilingual proficiency is preferred
• Experience in a healthcare-related customer service role
• Familiarity with high-volume call center operations
• Strong understanding of medical terminology

HealthcareCustomerService #CareerOpportunity #FlexibleWork #TrainingProvided We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.