Admin Support

Our client is looking for a Sales Support Admin who will be supporting the sales department by taking the lead on customer onboarding, inquiries, orders, and updates. Ideal candidate will monitor inventory levels, fill rates and item status in partnership with other departments. They will handle back-end support of ecommerce channels, both internal and external, and will ensure updated product listings and smooth order processing. This role is a crucial funnel point between the sales reps and backend systems, teams and data. The position is fully remote, but must be located in the Eastern time zone for business purposes. CPG experience is strongly preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Key point of contact from within the department and new prospective customers.

Responsible for validating new customer opportunities and ensuring all supporting documentation is submitted.

Offer support for customer questions, updates and any order issues.

Support sales reps with data pulls, inquiries, and updates.

Assist in monitoring inventory levels and product availability.

Coordinate with supply chain teams to ensure timely replenishment.

Monitor and strive to improve fill rates with replenishment and category management teams.

Collaborate with cross-functional teams

Assist in coordinating category-related initiatives and projects.

Create and maintain product listings, and help facilitate order processing on both internal and external ecommerce B2B platforms.

REQUIRED EXPERIENCE:

Previous experience in an administrative support capacity within a sales team or internship within the CPG industry is required.

Must be located within the Eastern or Central time zone due to business needs

Strong analytical and data interpretation skills.

Proficiency in Microsoft Excel and data analytics tools; Asana a plus.

Detail-oriented with excellent organizational skills.

Effective communication and teamwork abilities.

Eagerness to learn and adapt to a fast-paced industry.

Familiarity with market research methodologies is a plus.

WORK SCHEDULE/HOURS:

Monday through Friday 8:00 AM to 5:00 PM

PAY: $21.00 - $24.00 per hour based on experience