Supply Project Manager

Toloka AI is a global tech company that offers end-to-end AI solutions based on the effective combination of Crowd+ML+Expert+Tech Platform. Our solutions are powered by the most diverse global crowd from 100+ countries speaking 40+ languages.

Our team is globally distributed and works from several locations, including the USA, the Netherlands, Czech Republic, Serbia, and more. Working at Toloka unlocks the door to being able to work on global projects and our commitment to personal and professional growth.

RESPONSIBILITIES:

• Create solid project plans to deliver customer projects with a focus on delivering high-quality data sets on time.
• Work with colleagues in the supply team to build a provisioning and delivery plan, ensuring that the right resources are ready and able to deliver at the right stage.
• Resource planning – ensuring that resources (BPOs, Writers, Editors, Subject Matter Experts, Annotation Teams etc,), have available resources to complete tasks on time.
• Delivery – collaborating with colleagues in Solutions Engineering, Customer Success and other areas to ensure smooth and high-quality delivery of the end product.
• Establish and monitor project milestones, ensuring that all internal stakeholders have clear goals, and capture and resolve any issues that may affect the delivery plan.
• Continuous Improvement – Constantly seek out and implement ways to streamline and/or automate processes. This is always important, we need an attitude of ‘not settling for the status quo.
• Create clear and useful tracking tools, funnels and dashboards.
• Proactively evaluate and manage risks concerning project delivery.

REQUIREMENTS:

• Very strong professional communication skills, able to influence people and explain needs clearly.
• Good Business English, both written and spoken.
• Strong Project Management skills working in a relevant area (Business Operations/Delivery/Annotation/Data Labeling, Crowdsourcing etc.).
• Experience working in a technical environment, able to understand technical products and work with a complex technical product.
• Able to demonstrate successful completion of several fast moving time sensitive projects.
• Good track record of analysing and solving problems effectively.
• Positive ‘get stuff done’ attitude, focusing on results.